Frequently Asked Questions

Where are Livora Home products made?

All Livora Home products are hand-poured in South Africa.

How long does shipping take?

Orders are typically fulfilled within 2–5 business days. Delivery times may vary depending on your location and courier operations.

How long do reed diffusers last?

The lifespan of a diffuser varies depending on room conditions, airflow, and how often the reeds are turned. For best results, flip the reeds periodically.

Are room sprays safe for fabrics?

Our room sprays are designed for use in the air. We recommend avoiding direct contact with fabrics, furniture, and finished surfaces.

What should I do if my order arrives damaged?

Please contact us within 7 days of delivery and include photographs of the damage so that we can assist you.

How can I contact Livora Home?

You can reach us at livorahomeco@gmail.com.